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Author	Thread Statistics \| Show CCP posts - 73 post(s)

CCP Atropos C C P C C P Alliance 432	Posted - 2015.02.26 10:37:09 - [1] - Quote Pak Narhoo wrote: I have a tiny SSD from which I run OS X and a very few applications to take advantage of the superior speed. I do my utmost best to avoid installing more 'stuff' on the SSD. My 2/3 EVE clients (@14.49 GB/each) are currently on a second internal HD (to safe space). Did I read this correctly that you are, with this new method where I cannot change where EVE goes as opposite to the Win client, forcing the 14.49 GB to my tiny SSD? We're adding this option to the EVE Launcher so that you get prompted the first time it tries to download to the cache. In the current version it uses C:\ProgramData, which is fine if you have a large hard disk, but obviously not if it's small, or if you want to locate it elsewhere.


CCP Atropos C C P C C P Alliance 432	Posted - 2015.03.04 17:32:07 - [2] - Quote I deployed an updated version of the EVE Launcher to Singularity. It should fix those of you on XP crashing. There's also improvements to some of the feedback, as well as the initial introduction to download on demand. You can trigger the first time popups via the /runfirsttimesetup command line argument. For those who can't start the EVE Launcher you can download the installer from here: http://cdn1.eveonline.com/EveOnlineLauncher/beta/EVEOnlineLauncher_2_2_867066.exe


CCP Atropos C C P C C P Alliance 432	Posted - 2015.03.04 17:46:15 - [3] - Quote CCP Atropos wrote: I deployed an updated version of the EVE Launcher to Singularity. It should fix those of you on XP crashing. There's also improvements to some of the feedback, as well as the initial introduction to download on demand. You can trigger the first time popups via the /runfirsttimesetup command line argument. For those who can't start the EVE Launcher you can download the installer from here: http://cdn1.eveonline.com/EveOnlineLauncher/beta/EVEOnlineLauncher_2_2_867066.exe edit: Here's a more granular list of the changes: Improved the initial introduction dialogs to better explain what download on demand is, and allow configuration of the path that's used as the shared resource cache before downloading begins. Improved the feedback for some of the progress bars to better reflect their actual progress. Fixed a casing issue in the stuff file extraction process . Added a command line argument to force show the first time download on demand dialogs (/runfirsttimesetup) Fixed the pre-release warning popup to appear when it's actually on a higher version than the server has Added a field to the settings dialog on Mac to show the path being used in the shared cache, although changing it isn't supported at this time. Things that aren't in place but we're working on: Translations. There's a lot of English only strings at the moment. Better error handling for a variety of extraction related issues such as running out of disk space, permission errors and such The ability to interrupt/cancel the extraction process it without crashing. There's probably more - I've not kept up with this thread over the last few pages so if there's any good feedback in those posts I've not yet read them


CCP Atropos C C P C C P Alliance 435	Posted - 2015.03.05 00:10:17 - [4] - Quote Salpun wrote: Update still has this issue. Changed the cache location to from the default. C:\Program Files (x86)\CCP\Shared Cache\ It locked up could not down load a thing. Any ideas? My gut reaction is that its probably permissions related: Program Files is a restricted OS folder and if the launcher isn't running as admin it probably doesn't have permission to write there. If you can provide the log file it should hopefully list an exception to prove or disprove my guess.


CCP Atropos C C P C C P Alliance 435	Posted - 2015.03.05 00:11:59 - [5] - Quote I don't understand what you mean about resetting the launcher setup. Could you explain?


CCP Atropos C C P C C P Alliance 435	Posted - 2015.03.05 00:23:37 - [6] - Quote Castelo Selva wrote: Sorry, I am not english born so I need thing to be more clear for me (again, sorry for that). CCP Atropos, as far my understand now, with this new launcher version, I can choose where to put my shared cache before the extraction actually happens. Is this right? This will help people with eve instalation in others HD. Yes, that is correct. Castelo Selva wrote: After I did the extraction of my stuff files, the old stuff files will still be on the driver or should it be deleted? They should be deleted by the EVE Launcher automatically. Castelo Selva wrote: What the expected size of the new shared cache folder? Immediately after you have completed the extraction and before the EVE Launcher has downloaded anything it should be approximately 12GB which is the same size as the stuff files. After that I do not know because it depends upon what assets have been updated and are not present in the shared cache at that time. Castelo Selva wrote: If I choose to do the extraction of my stuff files, what the expected amount of MB should I download to get in the game (minimal patch size)? Again, I do not know be exact amount. It depends upon what has been changed on the test server. Castelo Selva wrote: If I choose to download everything fist to after log in what the expected amount of MB / GB should I download? This is the same as the previous question. For the sake of argument, if we only released download on demand and no other changes (like new ships or textures) then you hopefully not have to download anything since all the required (necessary) assets are already available. Castelo Selva wrote: I think this information will help people to check if the extraction goes right and if the launcher are download thing correctly. Thank you for your time. Castelo


CCP Atropos C C P C C P Alliance 435	Posted - 2015.03.05 00:25:10 - [7] - Quote Salpun wrote: CCP Atropos wrote: I don't understand what you mean about resetting the launcher setup. Could you explain? There is a reset laucher settings text lower left. I still don't understand what it is you're asking.


CCP Atropos C C P C C P Alliance 436	Posted - 2015.03.05 11:18:13 - [8] - Quote Salpun wrote: CCP Atropos wrote: Salpun wrote: CCP Atropos wrote: I don't understand what you mean about resetting the launcher setup. Could you explain? There is a reset laucher settings text lower left. I still don't understand what it is you're asking. IF you use it it does not reset the location or the command line text. pulling a fresh install on a second computer win 8 did start up the new features. Needs a third option identify different cache location Down load is still very slow. Adding permissions to the file allowed me to down load 531 MB and it says ready but the win 8 version is still extracting with no errors just really slow when using the default. Needs a pop up when the launcher locks up because of permissions can it do that? Never could get the command line to work might want to add some info about how that works. Hope this info helps you and others trying to use it out. Getting the loading spiral on one client but not on the other. So to answer some of your points, if I've understood correctly: When you're talking of resetting the launcher you're referring to when you click this: https://i.imgur.com/65dg5Qz.png? If so, then I'm not sure whether we want to reset the shared cache. You could argue that since it exists outside of any single installation, resetting a single launcher should not reset a shared resource. You say that it needs a third option to identify a different cache location, do you mean that you should be able to specify a cache location per install? If so that completely undermines the point of a shared cache, and isn't something we're going to implement. I'll look into the startup arguments option (if I'm correct assuming that's what you're referring to when you say "command line")


CCP Atropos C C P C C P Alliance 437	Posted - 2015.03.05 13:08:38 - [9] - Quote The first dialog (https://i.imgur.com/fqmh018.png) clearly says at the bottom 'Would you like to configure it now?' The second dialog (https://i.imgur.com/M25WccD.png) allows you to change it, and subsequently asks if you would like to migrate any existing assets you've got. The reasoning for two dialogs is simple: there are a variety of paths people will use: Use defaults (click 'no' on the first dialog) Want to configure the path (click 'yes' on the first dialog) but not extract/migrate any existing assets (click 'no' on the second dialog) Want to configure the path (click 'yes' on the first dialog) and extract/migrate any existing assets (click 'yes' on the second dialog) I'm willing to discus the wording if you think it's unclear. Please give me some ideas you think might work better.


CCP Atropos C C P C C P Alliance 442	Posted - 2015.03.10 13:48:17 - [10] - Quote Tarpedo wrote: CCP Atropos wrote: I deployed an updated version of the EVE Launcher to Singularity. It should fix those of you on XP crashing. There's also improvements to some of the feedback, as well as the initial introduction to download on demand. You can trigger the first time popups via the /runfirsttimesetup command line argument. For those who can't start the EVE Launcher you can download the installer from here: http://cdn1.eveonline.com/EveOnlineLauncher/beta/EVEOnlineLauncher_2_2_867066.exe This thing has asked something in French and then rewritten standard EVE launcher. Now I have to delete EVE installation and redownload it because standard launcher cannot be installed into non-empty directory. Good reason to uninstall EVE completely. By the way - I've started this procedure because on Sisi captain quarters didn't work at all after installing DoD client on top of copied TQ client. You can also reinstall the TQ version of the EVE Launcher from here http://cdn1.eveonline.com/EveOnlineLauncher/release/EVEOnlineLauncher_2_2_859950.exe



CCP Atropos C C P C C P Alliance 442	Posted - 2015.03.10 13:56:07 - [11] - Quote I'm deploying a new version to Singularity that includes the following fixes: The first time extraction/migration from existing assets now picks up and moves the contents of the 'res' folder (ie: the audio and video assets) Resetting the settings in the settings window works again You will receive a popup warning when trying to change the shared cache directory to a folder that you can't write to (such as Program Files (x86)) OSX build now correctly runs the first time extraction/migration You can manually install it from this here: http://cdn1.eveonline.com/EveOnlineLauncher/beta/EVEOnlineLauncher_2_2_868398.exe


CCP Atropos C C P C C P Alliance 451	Posted - 2015.03.11 14:11:39 - [12] - Quote Manssell wrote: I really want to echo what Virgil McMacset said. So I try'd to update the Mac client today and got the prompt to either use the client on demand or not. I opted not to since I know the Mac will crash, but now sisi is wanting to download the whole 16gis rather than use what I already have for sisi now. Should you select the download on demand if you already have the client installed, or is this patch a new full download either way? The prompt you probably got was 'would you like to migrate any existing assets now?' and some associated descriptive blurb. If you don't migrate your client build then of course it will try to download assets, because it doesn't have any assets in the right format to use.


CCP Atropos C C P C C P Alliance 451	Posted - 2015.03.11 14:41:44 - [13] - Quote So the popup looks like this (on OSX) https://i.imgur.com/27VLLp2.png If you've got a suggestion on what text would make it clearer, then I'm all ears. Basically if you don't migrate your install, you must download it. In your particular cases, if you didn't migrate your install the assets have probably been removed since they were considered unnecessary.


CCP Atropos C C P C C P Alliance 451	Posted - 2015.03.11 15:18:11 - [14] - Quote It should clear up after itself, once it's finished downloading. If it doesn't let me know and if you could, it would be great to get your log file, which you can find under EVE Online.app/Contents/Resources/cache


CCP Atropos C C P C C P Alliance 451	Posted - 2015.03.11 16:14:21 - [15] - Quote There's ~60,000 files it has to request, if it's not migrating from an existing installation, and it spreads that across several threads. Either way it's a lot of requests to make.


CCP Atropos C C P C C P Alliance 451	Posted - 2015.03.11 16:43:20 - [16] - Quote It needs that data one way or another. If you don't have any stuff files (ie: they've been deleted already) then you have no choice but to download them again.


CCP Atropos C C P C C P Alliance 451	Posted - 2015.03.11 16:54:15 - [17] - Quote Thanks for the log, however it only shows you using the TQ build (2.2.859950) against TQ, so doesn't really shine any light on your downloading issues


CCP Atropos C C P C C P Alliance 451	Posted - 2015.03.11 17:32:48 - [18] - Quote Manssell wrote: CCP Atropos wrote: Thanks for the log, however it only shows you using the TQ build (2.2.859950) against TQ, so doesn't really shine any light on your downloading issues Here's mine if it helps. It's just stuck with 4.45 gigs to go. http://pastebin.com/hjJQCm4J That's the analytics.log which doesn't help me much


CCP Atropos C C P C C P Alliance 451	Posted - 2015.03.11 17:33:55 - [19] - Quote Virgil McMacset wrote: lol Sorry Atropos too many eve folders heres the correct one http://pastebin.com/KzU0zbkj Hrm, could you try running with the following command line arguments in addition to whatever you normally use: /log:debug /uniquelog That will increase the verbosity of the log files, and save them to a unique file each time it's run.


CCP Atropos C C P C C P Alliance 451	Posted - 2015.03.11 17:45:25 - [20] - Quote I see this in your log file: User chose to skip extracting existing assets So it looks like you're choosing not to extract/migrate anything which will increase the amount you download. As for why it's slow, I can't see anything in particular; try doing as I told Virgil McMacset, and add the listed arguments to your command



CCP Atropos C C P C C P Alliance 451	Posted - 2015.03.13 09:52:01 - [21] - Quote it might be pretty helpful if you were to provide us with those log files. We can't fix the problem if we don't know what it is.


CCP Atropos C C P C C P Alliance 452	Posted - 2015.03.18 10:00:52 - [22] - Quote Manssell wrote: CCP Atropos wrote: It should clear up after itself, once it's finished downloading. If it doesn't let me know and if you could, it would be great to get your log file, which you can find under EVE Online.app/Contents/Resources/cache It didn't clear out my old install when it migrated to the new location so I have two installs for sisi. Could be the way mines set up though but here's the log. http://pastebin.com/T2cmE5gT This is a log from 2012, so doesn't help so much! Could you look for a newer one?


CCP Atropos C C P C C P Alliance 452	Posted - 2015.03.18 15:14:49 - [23] - Quote The log lists the following: Quote: 2015-03-16 20:47:04,270 - root - update - INFO - Beginning extracting of existing assets 2015-03-16 20:47:04,270 - root - update - INFO - Checking u'/Applications/Eve Sisi/Test EVE Online sis.app/EVE.app/Contents/Resources/EVE Online.app/Contents/Resources/transgaming/c_drive/Program Files/CCP/EVE' for assets 2015-03-16 20:47:04,271 - root - update - INFO - No compiled assets found in client root 2015-03-16 20:47:04,271 - root - update - INFO - Checking u'/Applications/Eve Sisi/Test EVE Online sis.app/EVE.app/Contents/Resources/EVE Online.app/Contents/Resources/transgaming/c_drive/Program Files/CCP/EVE/res' for assets 2015-03-16 20:47:04,271 - root - update - INFO - No loose assets found in client root Which means it can't find any assets in your client to migrate, so it appears to have cleaned up after itself at some point.


CCP Atropos C C P C C P Alliance 452	Posted - 2015.03.18 16:56:42 - [24] - Quote Can you show me a listing of the files under /Applications/Eve Sisi/Test EVE Online sis.app/EVE.app/Contents/Resources/EVE Online.app/Contents/Resources/transgaming/c_drive/Program Files/CCP/EVE/ ?


CCP Atropos C C P C C P Alliance 452	Posted - 2015.03.18 20:31:35 - [25] - Quote That's how it is in the build on Singularity currently; if the EVE Launcher detects that there are game assets in the EVE installation that it's running from, it will show a dialog informing the user how much data there is and will move them. The selective choice about moving them was removed since it was causing too much confusion. I'm at home currently, and can't show you the dialogs that the EVE Launcher will show you, but it should find either any stuff files in the EVE Client root, or any audio or video files under the res\ path in the EVE installation, and then move them to the shared resource cache.


CCP Atropos C C P C C P Alliance 453	Posted - 2015.03.19 10:52:05 - [26] - Quote Worrff wrote: CCP: Now that this is about to hit TQ, can you finally answer some queries that I posted earlier and were ignored: I currently have two separate installs of the EVE client on my PC, so that when a patch fails and corrupts the install so badly repair won't work (happened more than once), I can just copy the entire EVE directory from the uncorrupted version. I just download large patches once and import into the 2nd client. I donGÇÖt use links for this reason. From other posts, the SISI client apparently gives the option of a save location for the Stuff files. Am I able to specify a different location for each client, so that in effect I will still have 2 separate installs ? No. The path to the shared resource cache is stored in the Windows registry, since potentially many EVE Clients and EVE Launchers need to know about it. Worrff wrote: If so, will the repair function still function separately on both installs ? The EVE Repair Tool will still repair the files within an install, but those files are only the binary/executable content and not the audio, video and other art/game assets that we're moving to the shared resource cache. Worrff wrote: Can I also keep the SISI install separate ? The install will be separate in that it will be located in a different folder, and have different binaries and executable, but the art/game assets and such will live side by side in the shared cache, with those from Tranquility. Worrff wrote: I use exefile.exe to play the game, and only use the launcher to patch, which I intend to set to download everything before starting. Currently, when a patch is required, the client opened with the exefile notifies me with an GÇ£Incompatible versionGÇ¥ message. Will this still happen or will something weird go on ? The EVE Client will still show you that message if your binaries are unpatched. However the game assets in the shared cache will be downloaded as required if you've not patched them. Why don't you like using the EVE Launcher?


CCP Atropos C C P C C P Alliance 453	Posted - 2015.03.19 10:56:16 - [27] - Quote Salpun wrote: CCP Atropos wrote: That's how it is in the build on Singularity currently; if the EVE Launcher detects that there are game assets in the EVE installation that it's running from, it will show a dialog informing the user how much data there is and will move them. The selective choice about moving them was removed since it was causing too much confusion. I'm at home currently, and can't show you the dialogs that the EVE Launcher will show you, but it should find either any stuff files in the EVE Client root, or any audio or video files under the res\ path in the EVE installation, and then move them to the shared resource cache. Thanks for the info. Final version of those windows in an easy to find format would be nice so that bloggers who need them before the patch goes live for posts have them. The fact that you are pushing the post right after FanFest hurts you. Any thing about that tool you where going to add? A option to move all assets from default to a new location would be nice. These are the dialogs you will see when you start the EVE Launcher (if you've not seen them already): If you've not set a shared cache path: https://i.imgur.com/21HsRE5.png If you've not set a path and/or have assets still in your EVE installation: https://i.imgur.com/ky3QH7v.png I'll update it when I've taken similar pictures on OSX


CCP Atropos C C P C C P Alliance 453	Posted - 2015.03.19 13:41:05 - [28] - Quote Salpun wrote: That helpful tool did it get cut because of time? If you're referring to the rescache tool, you can find it in the bin\ folder.


CCP Atropos C C P C C P Alliance 453	Posted - 2015.03.19 13:47:55 - [29] - Quote Worrff wrote: Thanks for the reply. So, as the repair function only runs against the binaries and executables, are you saying that no client corruption ever occurs in the art/content folders ? If you are not saying that, how would client issues within these folders be repaired ? I'm sure it's possible to corrupt things in that folder, and it's likely that something in that folder will be corrupted, however, since the name of the files in the cache is based upon a hash of the file contents, a corrupted file would have a different file name. What I mean by this is that rather than having a corrupted or non-corrupted version of, for example, the Abaddon textures, you would actually have a corrupted file with a completely different file name, and the Abaddon textures simply wouldn't exist. Further more, this is only the first release of the download on demand capabilities. As we continue developing it, as we've already done with EVE Probe, we'll fix issues as the arise. Worrff wrote: I don't use the launcher as the login is noticeably slower on both my PC's and a laptop. It doesn't really provide anything over the standard login screen, other than access to the Nex store which I never use. Thank you for letting me know


CCP Atropos C C P C C P Alliance 453	Posted - 2015.03.20 13:19:04 - [30] - Quote Vincent Athena wrote: CCP Atropos wrote: I'm sure it's possible to corrupt things in that folder, and it's likely that something in that folder will be corrupted, however, since the name of the files in the cache is based upon a hash of the file contents, a corrupted file would have a different file name. Oh really? I thought it odd that the file name would automatically change in the event of a file corruption, so I decided to test it. I opened one of the ResFiles with a test editor, deleted a block of data, and saved it. Result: The file name did not change. The name no longer matches the hash of the file contents (because I changed the contents), but unless that is checked every single time the client loads the file, the client will not know it has a corrupted file. Hmm, guess I got it wrong. I'm not the one implementing that part of the code so am not intimately familiar with it's workings. brb going to talk to Snorlax



CCP Atropos C C P C C P Alliance 453	Posted - 2015.03.20 13:22:20 - [31] - Quote Worrff wrote: CCP Atropos: One (hopefully) last question..... So, I have my 2 clients. On patch day I start the first client and migrate the data, the location being recorded in the registry. When I start the second client, I take it that I will also have to migrate the data, or the registry will not have the location on the second client ? As this will essentially be an identical copy of the originally migrated data, will this cause an issue ? If your clients are running on the same computer, then the second client will pick up the already saved value for the shared resource cache path, and then extract it's data to the shared cache. If you've already got some of the data, then it will just extract it, generate it's hashed file path and then discard it.


CCP Atropos C C P C C P Alliance 453	Posted - 2015.03.20 13:23:31 - [32] - Quote Salpun wrote: Vincent Athena wrote: CCP Atropos wrote: Why don't you like using the EVE Launcher? Because when you make a clone of the client using the Eve clonemaker (for OSX), the clone bypasses the launcher. I make clones as it is faster to get three clients going at once, and if one client gets glitched, I can just toss it and make a new clone. OSX will not have DoD enabled on Tuesday this time it is windows only. That's incorrect; the EVE Launcher on OSX will have download on demand, but we're waiting for some updates to the Cider engine to fully implement downloading on demand in the EVE Client on OSX, but it should be here soonGäó

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